Free People - Lone Tree, Colorado

Jessica Chavez

I went in to get a smaller size on a pair of pants from an online order that was too big and long. The manager Maddy told me they were damaged and non refundable. I was wearing a real fur jacket and it left a few sprinkles on the pants. She also pointed out a small spot with dust. Accusing me of trying to exchange a damaged item that I simply tried on was frustrating and frankly snotty the way she went about it. There was nothing “damaged” about them. For there to be no grace from FP for online orders that people try on at home with light debris that can be easily brushed off to exchange for another size is perplexing to me. After pleading my case and sitting on the phone with customer service because the manager refused to do her job by helping me she finally allowed another employee to returned them. Why the fight? How do you expect to have return customers when you’re overly critical and have no service ethics. There are so many places for people to spend their money these days with the price point of the FP brand and the declining quality paired with rude customer service not a good look.

Kristen Oest

Did not know this Free People store was at Park Meadows so I'm super happy about that! Cute clothes and sizing options but lacking some pieces that I saw online that I was hoping to try on/pick up (I guess I like the popular things that are sold out everywhere ?). Found some cute barrel jeans, but wish they would carry more colors. Will definitely be back.

Audrey Pulliam

An AMAZING staff! I did some morning events here and it was so much fun. I got stuff from the free people movement collection and I’m obsessed. Always super clean

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David Rojas

Amazing April! April is the manager at the park meadows location and she is awesome at her job. We were promptly greeted and assisted by her with the utmost professionalism, pleasantness, and appreciation as her customers. Thank you April!

Lynn Dougherty

Free people is one of my favorite stores to shop at. Not only do I go to the store and purchase clothes and other items I order online. The staff is always very friendly and helpful. Thank you for all the love and kindness you give to people. You make everyone day brighter

Claire Cox

Customer service is always AMAZING at this store. They were extremely helpful, knew what size I would be in every product, pulled outfits for me based on what I was looking for and gave honest opinions on how things fit/ looked. I could not be happier with my shopping experience and will continue to come to this location time and time again!

Tonya Risher

Auburn was extremely helpful, and went above and beyond to help me have more options. Lovely lovely woman inside and out. She just increased your sales and my happiness:)

Sarah Forry

This store is small and lacks popular products to try on. Would love if they had more selection to choose from.